NagaWorld Limited is a subsidiary of NagaCorp Limited, a Publicly Listed gaming and entertainment company on the Hong Kong Stock Exchange. It is the first and best integrated hotel entertainment complex in the fast developing Mekong region.

With the existing NagaWorld complex reaching full capacity on a regular basis, NagaCorp is constructing Naga2 a stone throw away from the current premises. Naga2 will house an additional 800 hotel rooms, 100 luxury suites and a 2500 seat theatre. 

Naga City Walk, an exclusive duty free retail mall will connect the two complexes. Naga City Walk is expected to be launched later this year with Naga2 expected to be in operation by June 2017. 

• Bachelor degree or equivalent education required;
• Able to communicate in English and Mandarin ;
• At least 2 year working experiences related to the job;
• Proficient in Ms. Word & Excel;
• Professional appearance;
• Ability to work under pressure;
• Ability to deal with all types of people;
• Outgoing, tactful, cheerful, courteous, honest, diplomatic and responsible;
• Patient and willing to work overtime when required.

Ensure Compliance to Rules and Regulations
• Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;
• Ensures adherence NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.

General Job Functions
• Monitors public halls to identify potential players and introduce to Premium Hall;
• Welcomes and greet guest at hotel main entrance to hotel room or Premium hall; (Foreign guest arrival)
• Welcomes and greet guest at Premium Hall counter (Inhouse guest)
• Knowledge of Premium hall latest Program and promotion. 
• Establishes relationships with Premium customer to promote Naga gaming experience;
• Reports to Supervisor or shift leader, including issue arise in Premium Hall, complain raised out by Premium customers;
• Be knowledgeable about and provide guests with information of casino events and general property amenities; 
• Ensure utmost confidentiality to all player/s information profile.
• Coordinates with Treasury Department in term of cash out, rolling transaction, cash check in;
• Assists incoming and outgoing calls;
• Attends promptly to customers' request and assists them with their needs at Premium Hall;
• Provides basic customer service to all guest; (Acquire customer service skills)
• Oversees rolling transaction with player, Casino Operation and Treasury Department;
• Records rolling and cash transaction;
• Other duties as may be assigned from time to time.
• Verify and count cash check in (verify cash on table where guest can see)
• Verify each rolling transaction with guest (Casino Operation to print and verify rolling transaction slip)
• Maintain clean working area at all times (Coordinate with housekeeping)
• Provide guest/s with proper directions (NagaWorld outlets, hotel room and facilities)