iOne Co., Ltd is the Authorized Distributor of well-known brands for ICT (Information, Communication & Technology) products in Cambodia.

•  Holding Bachelor Degree in Information Technology.
•  At least 1 year experience with Technical Support position.
•  Ability to install and manage virtual computer, software and networks.
•  Be responsible and hard working with strong commitment.
•  Experience performing service/ technical support role in data center
•  Ability to work flexible shifts and to adapt to changing work schedules
•  Ability to troubleshoot, test, repair and service technical equipment
•  English Language proficiency.

•  Check with update the customer complaint from ticket system and pass to related team
•  On phone confirm and verify the problem with customer
•  Daily report and Weekly report
•  Be self-motivated.
•  Plan, organize, control and evaluate IT and electronic data operations
•  Ensure security of data, network access and backup systems
•  Identify problematic areas and implement strategic solutions in time
•  Diagnosing errors or technical problems and determining proper solutions

An excellent benefit package and competitive salary will be offered to successful candidates. All candidates should submit the documents, CV, Cover Letter, stating expected salary to: