Job Announcement
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Cogetel Ltd. (ONLINE)
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Job Title :
Support Engineer
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Location :
Phnom Penh
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Vacancy Type :
Computer - Networking,Engineering
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Education :
All levels
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Number of Hirelings :
5
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Introduction :
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Cogetel Ltd.(ONLINE) is Cambodia's leading ISP almost twenty years serving the market, we offer premium quality Internet and communication solutions for the home, business and corporate customer. For more info: www.online.com.kh
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Job Requirement :
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Bachelor degree of information technology or related field is required.
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Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail
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Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco
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Router and Switch are advantage
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Certify CCNA is a plus
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Good English communication skills is a plus
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Loyalty, honesty, patient work, positive aptitude
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Can work well under pressure
Compensation & Benefits
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Phone card allowance
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Medical allowance
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Accident Insurance
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Bonus
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Friendly working environment
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More.......
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Job Duties :
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On phone, on site and remote support to customer mainly related to internet service
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Assist troubleshoot networks, internet connectivity in the customer site or the company
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Provide recommendation and suggestion to customer
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Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
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Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
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Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
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Keep track in ticket system
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Maintain customer relationship
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Other tasks assigned by team leader or manager
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Posting Date :
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October-22-2018
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Closing Date :
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November-04-2018
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Contact Detail :
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Name :
Cogetel Ltd. (ONLINE)
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Mobile :
016 30 78 78/ 081 78 78 15/ 016 67 22 67
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Tel :
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Fax :
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Email :
jobs@cogetel.com.kh
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Address :
#2A, Street Ouknha Try Heng(2011), Phum Kouk Khleang, Sangkat Phnom Penh Thmey, Khan Sen Sok, Phnom Penh City, Cambodia.
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Web Site :
http://www.online.com.kh
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SEND ME THIS JOB DESCRIPTION
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