Smart Axiata Co., Ltd., a leading mobile telecommunications company of Cambodia, currently serves over 8 million subscribers under the “Smart” brand. Smart Axiata is part of Axiata Group Berhad, one of the largest telecommunications groups in Asia with over 300 million customers across 10 countries.

•  Bachelor degree in Computer Science/ Telecommunication University
•  Be Able to work multi-task and deadline
•  Good English in both spoken and written
•  Good Communication & Interpersonal Skill
•  Proactive, self confident, loyal and under pressure
•  Knowledge in SQL, Oracle, HP Unix/Linux
•  2 - 3 years experience in Telco Company and good understanding of GSM field
•  Experience on configuring and testing new Roaming Partners, tariff and TAP validation
•  Experience from roaming or roaming related activities is a must
•  Proficient in Telecom Biling/Charging and understanding of GSM product is a must
•  System log analytical skill and trouble shooting
•  Data mediation process
•  Charging process
•  International Roaming Process, Partner & Tariff Configuration, TAP validation and Invoice Reconciliation.

•  Manage and administrate all Roaming related servers to make sure all the platforms are up and running properly
•  Lead and manage the team on the day to day task, project assignment and resource planning
•  Provide on job training to the new team member to make sure full ability to perform the task
•  Ensure all the complaint tickets are resolved within the SLA time frame
•  Set up of Roaming partners and configurations of Roaming tariff including IOT, TADIG for both inbound and outbound with a proper acceptance test process
•  Communicate to department IREG and Roaming to Provide support on Roaming issue
•  Daily monitor sending and receiving TAP/NRTRDE files to and from Data Clearing house
•  Provide Roaming reports, TAP/RAP/NRDE files issue and correction, and Reconcile with International Business department
•  Ensuring all off-line CDR are re-rated to prevent lost of revenue from the Roaming service usage
•  Perform other tasks as required by head of department.