Job Announcement
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AG Education Company
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Job Title :
Receptionist/Customer Service Clerk
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Location :
Phnom Penh
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Vacancy Type :
Customer Service/Support
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Education :
All levels
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Number of Hirelings :
3
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Introduction :
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AG Education company which consists of NYIS, ARIZON School and GMIS. We provide both National and International curriculum from kindergarten to high school, English language, Chinese language, and Computer.
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Job Requirement :
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Female;
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At least High school diploma or equivalent;
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No experience is encouraged to apply;
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Computer literacy: Ms. Word, Excel, Internet and Email;
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Good command of English;
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Self-motivated, friendly, positive attitude, energetic and mature;
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Willing to work independently and with team spirit.
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Job Duties :
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Greet both internal and external customers;
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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints;
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Check to ensure that appropriate changes were made to resolve customers' problems;
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Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
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Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers;
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Refer unresolved customer grievances to immediate Supervisor or Branch Manager, or Sales and Marketing department for further investigation;
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Contact customers to respond to inquiries or to notify them of any planned adjustments;
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Record and send the list of students to add, delete, or renew the insurance to Insurance Company;
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Recommend improvements in products, or service and procedures to prevent future problems;
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Posting Date :
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June-22-2017
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Closing Date :
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July-10-2017
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How to apply :
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Interested candidates are invited to apply to the bellow details:
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Contact Detail :
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Name :
AG Education Company
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Mobile :
015 678 109
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Tel :
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Fax :
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Email :
recruit@nyis.edu.kh
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Address :
#19Z4, Street 271, Sangkat Boeung Salang, Khan Toul Kork, Phnom Penh, Cambodia
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Web Site :
http://www.nyis.edu.kh/
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SEND ME THIS JOB DESCRIPTION
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