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FURI HOTEL
Job Title : RECEPTIONIST ( URGENT)
Location : Sihanoukville
Vacancy Type : Business Administration,Customer Service/Support
Education : All levels
Number of Hirelings : 7
Introduction :

FURI HOTEL is a four stars hotel located in Sihanoukville, Kingdom of Cambodia, renovated in 2018 to provide hospitality services for local and international tourists. It facilitates with 90 rooms and suites, food & beverage outlets, conference rooms.

Job Requirement :
  • Graduate High School or higher degree in Hospitality/English/Business Administration is an advantage.
  • Working experiences is plus
  • Good communication in spoken and written English, Khmer and / or Chinese is preferable 
  • Good personality, friendly and pleasant
  • Computer skill: Ms.word and Excel 
  • Honest, reliable, punctuality & initiative
Job Duties :
  • Read log book and follow up through.
  • Welcoming and receiving of guest arrivals, registering and maintaining the report with guest in a friendly and professional manner, cordially and with a pleasant smile.
  • Ensure all registration card have the proper information such as, guest’s name, room rate, arrival and departure dates, and billing instructions for guest signature.
  • Register guest promptly following procedure for registration, key handling, message handling and ensure that they are provided with all necessary information.
  • Verify assigned room status with the computer system and ensure that all rooms given to guest up on check-in are vacant clean.
  • Ensure guest details are updated in the computer immediately and accurately in order to know if there is any special request.
  •  Ensure all telephone calls are answered promptly and clearly in a courteous and friendly manner. All guest’s request must be well-handled and followed up.
  • Have sound knowledge of all vouchers used or any other remarks pertaining to prepayment, or credits facilities in accordance to the hotel policy at the front desk.
  • Inform the managers to welcome VIP’s guest.
  • To keep the daily log book up-to-date by recording the briefing information, follow up guest comments.
  • To prepare and print the daily shift report for back up.
  • Ensure that a sale attitude is adapted at all times ie. Up-selling rooms, restaurant and service available in the hotel, and to maintain awareness.
  • Ensure the cleanliness and tidiness at the front desk counter including the maintenance of the equipment at all times.
  • Ensure guest room change is minimized and handled in a proper manner, and relevant departments are being communicated accordingly. Proper authorization to be obtained from the Manager or Assistant level.
  • To handle all check-outs promptly for FIT individual guests and groups by ensuring all charge are settled and are in accordance with the hotel standard Credit policies.
  • Ensure all check out guest room keys are collected/returned accordingly.
  • Ensure all that all last-minute consumption charges are posted, such as, Late Check out, Mini bar, Rebates/ Discounts immediately to the guest folios.
  • Be responsible for all the issued advance deposits, and foreign currencies in accordance to the hotel Credit policies.
  • Be aware of currency exchange rates and be alert of the forged currencies and travelers’ cheques.
  • Ensure all outlet bill are posted correctly.
  • Ensure that all vouchers for rebate, miscellaneous and corrections are clearly explained and supported. vouchers are to be signed by Front Office Supervisor.
  • In-charge cash float.
  • Ensure that no shortage of float is encountered.
  • Handling phone calls, guest’s message and answering guest enquiries.
  • Perform other tasks as assigned by front office supervisor.
Posting Date :
December-08-2018
Closing Date :
December-19-2018
How to apply :

Interested candidates should identify position applied for and summit the resume and cover letter with current (4X6) photograph together with expected salary to the address given below: 

Contact Detail :
Name : FURI HOTEL
Mobile : 016 325266 OR 012 999 183
Tel :
Fax :
Email : hrm@furi-investment.com
Address : Sangkat 3، Santepheap St, Krong Preah Sihanouk
Web Site :

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