Job Announcement
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FURI HOTEL
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Job Title :
RECEPTIONIST ( URGENT)
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Location :
Sihanoukville
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Vacancy Type :
Business Administration,Customer Service/Support
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Education :
All levels
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Number of Hirelings :
7
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Introduction :
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FURI HOTEL is a four stars hotel located in Sihanoukville, Kingdom of Cambodia, renovated in 2018 to provide hospitality services for local and international tourists. It facilitates with 90 rooms and suites, food & beverage outlets, conference rooms.
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Job Requirement :
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Graduate High School or higher degree in Hospitality/English/Business Administration is an advantage.
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Working experiences is plus
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Good communication in spoken and written English, Khmer and / or Chinese is preferable
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Good personality, friendly and pleasant
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Computer skill: Ms.word and Excel
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Honest, reliable, punctuality & initiative
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Job Duties :
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Read log book and follow up through.
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Welcoming and receiving of guest arrivals, registering and maintaining the report with guest in a friendly and professional manner, cordially and with a pleasant smile.
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Ensure all registration card have the proper information such as, guest’s name, room rate, arrival and departure dates, and billing instructions for guest signature.
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Register guest promptly following procedure for registration, key handling, message handling and ensure that they are provided with all necessary information.
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Verify assigned room status with the computer system and ensure that all rooms given to guest up on check-in are vacant clean.
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Ensure guest details are updated in the computer immediately and accurately in order to know if there is any special request.
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Ensure all telephone calls are answered promptly and clearly in a courteous and friendly manner. All guest’s request must be well-handled and followed up.
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Have sound knowledge of all vouchers used or any other remarks pertaining to prepayment, or credits facilities in accordance to the hotel policy at the front desk.
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Inform the managers to welcome VIP’s guest.
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To keep the daily log book up-to-date by recording the briefing information, follow up guest comments.
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To prepare and print the daily shift report for back up.
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Ensure that a sale attitude is adapted at all times ie. Up-selling rooms, restaurant and service available in the hotel, and to maintain awareness.
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Ensure the cleanliness and tidiness at the front desk counter including the maintenance of the equipment at all times.
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Ensure guest room change is minimized and handled in a proper manner, and relevant departments are being communicated accordingly. Proper authorization to be obtained from the Manager or Assistant level.
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To handle all check-outs promptly for FIT individual guests and groups by ensuring all charge are settled and are in accordance with the hotel standard Credit policies.
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Ensure all check out guest room keys are collected/returned accordingly.
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Ensure all that all last-minute consumption charges are posted, such as, Late Check out, Mini bar, Rebates/ Discounts immediately to the guest folios.
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Be responsible for all the issued advance deposits, and foreign currencies in accordance to the hotel Credit policies.
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Be aware of currency exchange rates and be alert of the forged currencies and travelers’ cheques.
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Ensure all outlet bill are posted correctly.
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Ensure that all vouchers for rebate, miscellaneous and corrections are clearly explained and supported. vouchers are to be signed by Front Office Supervisor.
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In-charge cash float.
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Ensure that no shortage of float is encountered.
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Handling phone calls, guest’s message and answering guest enquiries.
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Perform other tasks as assigned by front office supervisor.
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Posting Date :
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December-08-2018
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Closing Date :
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December-19-2018
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How to apply :
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Interested candidates should identify position applied for and summit the resume and cover letter with current (4X6) photograph together with expected salary to the address given below:
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Contact Detail :
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Name :
FURI HOTEL
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Mobile :
016 325266 OR 012 999 183
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Tel :
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Fax :
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Email :
hrm@furi-investment.com
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Address :
Sangkat 3، Santepheap St, Krong Preah Sihanouk
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Web Site :
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SEND ME THIS JOB DESCRIPTION
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