• Degree in computer science and other related fields 
• Minimum 1 year work experience in IT operations, IT support or similar 
• Experience in Technical support, T24 system or other core banking system experience. 
• Knowledge in Unix commands, Windows and strong Excel skills 
• Good verbal and written communication in Khmer and English 
• Good communication, flexible and able to work in Night Shift. 

• Follow up branches’ end-of-day closing and pre-check all pending transactions to be fixed as per guidelines from manager 
• Execute COB processes in T24 system and ensure the system is available in accordance with SLAs 
• Follow IT Operational Guidelines to operate COB and apply fixes or patches to production systems 
• Run backups and execute scheduled and ad hoc maintenance scripts in conformity with established procedures or as needed 
• Raise and propose solutions for issues related to COB tasks 
• Propose new processes or guidelines to improve IT operations 
• Escalate COB issues to IT Operations Unit Manager and work with TEMENOS support desk in resolving problems before branch network opens 
• Monitor T24 services and report on the status of exceptions and corrective actions initiated 
• Write daily report, progress report, COB checklist sign-off for activities executed at night and log all issues with updates on the status of each issue until closed.