ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive, and are rewarded, for excellence.

We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re on a journey creating a regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future. 

•  Manage all technology services for IT
•  Reporting to Head of Technology, Cambodia
•  Work on Risk Management and Business Continuity Planning

As a Manager for IT Service and Application Support, you will be managing all IT BAU works including End User Support, IT Asset Management, IT Procurement and Vendor Management, Software Licensing, Backup & Restore, Data Centre Operations, Performance Capacity Management, Availability Management, Preventive Maintenance, IT Release & Deployment, IT Change Management, Security patching and other IT operations. You will deliver outstanding IT services to all staff of over 14 branches, 100 ATMS and digital channels (via internet or mobile banking) by ensuring that service levels are achieved, user expectations are exceeded, ensuring continuous improvement of IT Operations, ensuring effective governance of technology service management and providing commentary on trends, risks and issues thru accurate analysis and reporting to management team. You will lead the recovery of system resources during Disaster Recovery or Business Continuity activities and provide commentary on trends, risks and issues as well as support people development and manage succession plan for the team.

•  Extensive IT employment experience in private sectors and strong management experience in IT department
•  Experience with supporting a medium-to-large scale network and system integration
•  Experience in IT Service Strategy, IT Service Design, IT Service Transition, IT Service Operations, IT System Integration and Implementation, and Data Centre Operations
•  Tertiary Qualifications in related field
•  Stakeholder Management, Multi-tasking, Problem Solving and Data Analysis Skills
•  Experience in supporting and implementing Core Banking, ATM Switching, Visa, Master, UPI, Swift, Credit Card System, Internet Banking, NBC Clearing House, NBC Fast Payment and NBC CSS as well as IT Programming, Enterprise Application Development, Database Administration or Project Implementation will be an added advantage

Interested candidates are required to send the most recent CV to anzrjobs@anz.com and stated the role you wish to apply in the subject field of an email. Only shortlisted candidates will be notified. For more information, please contact us: Tel: 023 999 000 (Recruitment Team - Extension number: 1115)