• Configure and install various computer devices and services (e.g., PC, laptop, e-mail, basecamp, skype … etc)
• Configure and install POS Terminal
• Configure and install mPOS Terminal
• Configure and install AVAYA Call Client
• Perform computer maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure PC, laptop, POS, mPOS
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the Pi Pay’s IT assets; PC, laptop, POS, mPOS
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Liaise with vendors for any problem resolution
• Provide general admin support in the branch.
• Purchase stationery and office management