· Correctly record and label received PC/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
· Assess hardware issues and recommend repairing solution and service pricing
· Repair hardware and/or similar devices at both AnAnA Service Center and outside
· Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement
· Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues
· Properly pack the repaired PC/other hardware and give to Customer Service Team
· Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader