In ANZ Royal, we offer long-term and international career opportunities, a competitive remuneration and benefits, a performance-based culture that stimulates growth, and heavy investment in people development through ongoing training and coaching. We are now seeking qualified candidates to fill the following positions.

- Digital Channels Manager (01 position)

• Understanding of technology operations in a Financial Services environment.
• Strong project management skills
• Extensive business analytical and strategic thinking skills
• Extensive experience and understanding of core P&L business drivers
• Proven experience in change management of Retail products
• Innovative thinking and quick problem solving ability
• Ability to influence positive outcomes for both the business unit and broader organization.
• Exceptional written and oral English communication skills.

• Work with key stakeholders in the Bank including Head of Retail, frontline staff, Product areas, Finance, Technology, Marketing and Regional Management to ensure the on-time and on-budget delivery of key digital channel Projects, and new channel initiatives for the Retail business.
• Be responsible for the strategic management / planning of the ATM, Internet Banking, POS and future channel capabilities
• Transition of low value transactions from high cost channels to low cost electronic channels
• Deliver low cost scalable electronic customer channels that are reliable, effective and well managed from an operational risk perspective
• Grow revenues through the ATM channel via effective tail management, strategic placement of ATM units, client negotiation, introduction of DCC
• Increase electronic banking usage and Internet Banking penetration
• Establish on-boarding processes that mandate e-statement delivery, Internet Banking utilisation, Contact Centre use and ATM
• Drive staff & customer learning for alternative service channels
• Be a champion of making banking easier and improving our customers service experience  

Deadline of application: 10th November, 2014

How to apply: http://anzroyal.com/en/About-Us/Careers/
Kindly find our ANZ Royal Value Proposition by clicking on the link below:
http://www.anzroyal.com/en/about-us/careers/why-join-us/