Phillip Bank Plc, Cambodia (formerly known as HwangDBS Commercial Bank Plc) is part of the Phillip Capital Group of Companies that is based in Singapore. The Group is an Asian integrated financial house providing a wide range of products and services with presence in 16 countries in Asia, Australia, Europe, and North America.

Responsible for the management and delivery of the bank’s customer-facing multi-channel strategy across all digital platforms.

• Minimum 5 years’ experience in B2B sales, operation, and innovation. 
• Work experience with technology innovation 
• Strategic, entrepreneur mindset and strong business acumen.
• Dynamic and motivational leader who develops team
• Strong diplomacy and communication skills
• Good project management skills and influencing skills.
• Hands on experience in operations management from pre-sales to after sales
• Master / Bachelor Degree in IT or other relevant fields

• Manage a small team, and be responsible to build good relationships with internal and external business partners. 
• Contribute to maximize sales and revenue growth and build sustainable and scalable business through relevant digital platforms.
• Working with IT and other business departments to:
• Define and implement a multi-channel strategy to position the bank as market leading in key areas such as sales functionality and customer experience.
• Ensure that each channel is appropriately integrated into the bank’s overall customer engagement and sales strategy.
• Provide actionable insights to the wider organization to achieve the bank’s commercial targets.
• Develop and maintain an effective suite of reporting tools to drive maximum insight from each channel.
• Work with key internal and external stakeholders; deliver against project timelines.
• Oversees electronic banking activities.
• Develop policies and procedures for electronic banking processes in order to ensure compliance with established standards and regulations.
• Responsible for the Bank’s electronic and cash management-based products and services.
• Conduct training for users to understand about digital banking products and services.
• Manage digital banking solutions implementations and deliver digital innovation solutions.
• Formulate strategies to drive the next generation of digital banking.
• Design effective digital propositions that deliver financial results and flawless customer experiences.
• Act as the business lead to drive the digital projects.
• All other matters ancillary to the above and to perform any other related duties that Management may require from time to time.

Interested candidates is welcomed to send your last updated resume, a copy of Cambodian ID card and a recent passport size photograph to the following:

For additional information, please visit: www.phillipbank.com.kh

Contact Person: Mr. Ly Chetra (All applications will be treated in strict confidentiality)