AnAnA Computer Co., Ltd. was founded in 1995 as one of Cambodia‘s first computer companies. Our track record and market experience has made us Cambodia‘s leading provider of total IT solutions, including systems integration, networking, hardware, and software. Since its establishment, AnAnA has been dedicated to providing high quality products and services at affordable prices and focusing on the customers’ buying experience and flexibility in all our solutions.

• Bachelor Degree of Business Administration or related fields.
• Minimum 1 year experience of office reception/customer service/relevant work experience.
• Computer and office technology:  Microsoft Office, especially Excel, Word, and Email/Internet
• Good interpersonal skills; good communication and administrative function
• Be friendly and smile attitude
• Good spoken and written English. If speak Chinese/Vietnamese is preferable

• Welcome, listen and handle customer’s queries and complaints via face to face, phone calls and written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case s/he cannot deal with them
• Document and track customer hardware/software issues, complaint and queries on given reporting system
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor

Location: This position is based in Phnom Penh

Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to MekongNet’s Address: AnAnA Building: #95, 4th floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, Fax: (855) 23 224 500, H/P: 081 831 516/061 226 648, Email: career@mekongnet.com.kh with caption subject. Customer Service. Early applications will be prioritized.

Applications must be submitted before 17 February 2018 and will not be returned.

Only short-listed candidates will be contacted for interview.