logo
find-us-on-facebook
Job Announcement
SunCity Apartment
Job Title : Customer Service Officer (Apartment)
Location : Phnom Penh
Vacancy Type : Accounting / Finance,Assistant,Customer Service/Support,Hotel/Restaurant,Tourism
Education : All levels
Number of Hirelings : 2
Introduction :

SunCity Apartment is located in the heart of Phnom Penh capital. The first modern service-apartment building in the city It is was established on January 1st, 2012. SunCity is set in an ideal location for anyone looking for a modern and dynamic lifestyle. We are within 10 minutes walking distance to restaurants, spas, convenient stores and medical clinics. SunCity Apartment comprises of 35 luxurious and spacious units with modern interiors and full personal service designed to make your busy life easier.

 

Job Description :

  • Receptionist (Greet and welcome customer).
  • Handle customer Incoming and outgoing call.
  • Assist customer to elevator and any other queries related to unit and space.
  • Support in room and office inquiry (call, walk-in & email)
  • Handle customer complain and relay to corresponding staff to remedy the complain
  • Issue invoice and collecting payment (Cashier)
  • Control and monitor office supplies, cleaning and laundry stock
  • Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
  • Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
  • Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
  • Clerical tasks (filing, encoding, updating staff and customer data base)
  • Any other assigned tasks by Manager

 

Job Requirement :
  • Diploma/University Degree in Business Administration, Marketing/Sales, Customer Service
  • 2 years of experience in Customer Service or related field
  • Computer literacy (Ms Word, Excel and Internet-Email or other software is a plus).
  • Good written and spoken in English, or other languages is a plus
  • Be flexible to handle customers’ complaint
  • Be able to give adequate information and support to ensure customers’ satisfaction

 

Job Duties :
  • Receptionist (Greet and welcome customer).
  • Handle customer Incoming and outgoing call.
  • Assist customer to elevator and any other queries related to unit and space.
  • Support in room and office inquiry (call, walk-in & email)
  • Handle customer complain and relay to corresponding staff to remedy the complain
  • Issue invoice and collecting payment (Cashier)
  • Control and monitor office supplies, cleaning and laundry stock
  • Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
  • Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
  • Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
  • Clerical tasks (filing, encoding, updating staff and customer data base)
  • Any other assigned tasks by Manager

 

Posting Date :
June-24-2021
Closing Date :
November-30-2021
How to apply :

Location: This position is based in Phnom Penh

Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh with caption subject. Customer Service Officer. Early applications will be prioritized.

Only short-listed candidates will be contacted for interview.

 

Contact Detail :
Name : SunCity Apartment
Mobile : 081 831 516 / 061 226 648
Tel : 081 831 516 / 061 226 648
Fax :
Email : career@mekongnet.com.kh
Address : AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
Web Site : https://www.mekongnet.com.kh/

SEND ME THIS JOB DESCRIPTION

*NEW*: Have you tried "My Favorites" feature? You can keep track of all your favorite jobs so that you do not
need to always email them to yourself. Just register, login, and start adding jobs to "My Favorites".

Email :
If you do not see the email, please check your junk folder. Also remember to mark CRA emails as "safe"
Type the code shown :


L