Job Announcement
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SunCity Apartment
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Job Title :
Customer Service Officer (Apartment)
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Location :
Phnom Penh
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Vacancy Type :
Accounting / Finance,Assistant,Customer Service/Support,Hotel/Restaurant,Tourism
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Education :
All levels
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Number of Hirelings :
2
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Introduction :
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SunCity Apartment is located in the heart of Phnom Penh capital. The first modern service-apartment building in the city It is was established on January 1st, 2012. SunCity is set in an ideal location for anyone looking for a modern and dynamic lifestyle. We are within 10 minutes walking distance to restaurants, spas, convenient stores and medical clinics. SunCity Apartment comprises of 35 luxurious and spacious units with modern interiors and full personal service designed to make your busy life easier.
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Job Description :
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Receptionist (Greet and welcome customer).
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Handle customer Incoming and outgoing call.
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Assist customer to elevator and any other queries related to unit and space.
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Support in room and office inquiry (call, walk-in & email)
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Handle customer complain and relay to corresponding staff to remedy the complain
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Issue invoice and collecting payment (Cashier)
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Control and monitor office supplies, cleaning and laundry stock
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Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
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Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
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Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
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Clerical tasks (filing, encoding, updating staff and customer data base)
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Any other assigned tasks by Manager
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Job Requirement :
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Diploma/University Degree in Business Administration, Marketing/Sales, Customer Service
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2 years of experience in Customer Service or related field
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Computer literacy (Ms Word, Excel and Internet-Email or other software is a plus).
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Good written and spoken in English, or other languages is a plus
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Be flexible to handle customers’ complaint
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Be able to give adequate information and support to ensure customers’ satisfaction
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Job Duties :
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Receptionist (Greet and welcome customer).
-
Handle customer Incoming and outgoing call.
-
Assist customer to elevator and any other queries related to unit and space.
-
Support in room and office inquiry (call, walk-in & email)
-
Handle customer complain and relay to corresponding staff to remedy the complain
-
Issue invoice and collecting payment (Cashier)
-
Control and monitor office supplies, cleaning and laundry stock
-
Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
-
Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
-
Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
-
Clerical tasks (filing, encoding, updating staff and customer data base)
-
Any other assigned tasks by Manager
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Posting Date :
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June-24-2021
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Closing Date :
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November-30-2021
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How to apply :
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Location: This position is based in Phnom Penh
Duration: Full-time work
We offer competitive benefits packages and better salary with good working environments.
Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh with caption subject. Customer Service Officer. Early applications will be prioritized.
Only short-listed candidates will be contacted for interview.
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Contact Detail :
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Name :
SunCity Apartment
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Mobile :
081 831 516 / 061 226 648
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Tel :
081 831 516 / 061 226 648
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Fax :
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Email :
career@mekongnet.com.kh
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Address :
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
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Web Site :
https://www.mekongnet.com.kh/
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SEND ME THIS JOB DESCRIPTION
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