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Job Announcement

CIMB Bank PLC
Job Title : Customer Service Officer
Location : Phnom Penh
Vacancy Type : Customer Service/Support
Education : All levels
Introduction :

Be part of our Winning team

CIMB is a dynamic workplace that rewards you for living out your true potential. You will thrive in a high performance culture marked by the highest standards of integrity. CIMB believes in serving our customers well by working hard and working strategically to provide real value.

Diversity is our source of strength. Our people of 38 nationalities bring with them insights and perspectives that make CIMB a great place to grow your career.

Join us. An enriching journey awaits you.

Job Requirement :
  • egree in Business related disciplines;
  • At least 2 years of customer service experience;
  • Relevant experience in the banking or service industry is an advantage;
  • Pleasant personality , friendly;
  • Confident, strong communication and interpersonal skills;
  • Excellent verbal and written English;
  • Ability to build a good relationship with customers;
  • Computer literacy in MS Word, Excel and Power Point.
Job Duties :
  • Monitor counter operations and resolve problems when necessary;
  • Promote and cross-selling banking products;
  • Attend to customers personally where necessary and provide feedback on customers’ needs and complaints;
  • Assist in supervising deposits counter services operations;
  • Supervision and control of daily physical cash balancing;
  • Ensuring all cash registers and records are properly written-up;
  • Serve customers by exchanging, receiving and paying out cash at counter;
  • Attend to opening of accounts and ensure documentation is in order
  • Prepare the necessary daily and monthly reports;
  • Achieve and proactively referrals to ARM for A/C opening;
  • Adhere to all the time with cash security/control/accuracy;
  • Other task/project as assigned.
Posting Date :
October-21-2016
Closing Date :
November-10-2016
How to apply :

Please submit a detailed application stating your qualifications and experiences to our email or write to Human Resource Department as below contact detail.

We regret that only shortlisted candidates will be notified. 

Contact Detail :
Name : CIMB Bank PLC
Mobile :
Tel : 023 988 388 (Telephone)
Fax : 023 988 099 (Fax)
Email : careers@cimb.com.kh
Address : 20AB Corner Norodom Boulevard & Street 118, SangkatPhsar Chas, Phnom Penh 12203
Web Site : www.cimbbank.com.kh

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