Our company is the international company supply of supplement foods; we are currently seeking for position of Customer service assistance.

General Purpose
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

• BBA education degree or equivalent
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type
• Knowledge of administrative procedures
• Numeric, oral and written language applications
• Product knowledge

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Perform customer verifications
• Process orders, forms, applications and requests
• Manage customers' accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Prepare and distribute customer activity reports
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process

Interested candidate please submit CV& cover letter by using the contact detail below. Only shortlisted candidates will be notified. 

Please send your CV & cover letter to email address below, before 15 September 2015.