•  Perform general office duties IN Chinese language to support Sales & Marketing on Chinese mainland market (e.g., filing, sending emails, typing, faxing, copying). 
•  Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). 
•  Promote awareness of brand image internally and externally. 
•  Gather materials and assemble information packages (e.g., brochures, promotional materials). 
•  Use sales techniques that maximize revenue while maintaining existing guest loyalty to us. 
•  Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. 
•  Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). 
•  Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. 
•  Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 
•  Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. 
•  Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. 
•  Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. 
•  Comply with quality assurance expectations and standards. Use of English language is mandatory to live in Cambodia. Previous experience needed 3 years in the same position.

* Interested candidates can send their CV accompanied by a cover letter and outlining of the interest position.